You will only receive texts from us after you give consent in one of these ways. Consent is always optional and is never a condition of buying anything from us.
1. On our website contact form
Our contact form has an optional checkbox under the message field. It is unticked by default; you only receive texts if you tick it yourself. The exact wording beside it is:
Yes, I agree to receive text messages from DakyXTech about my enquiry, appointments, projects and invoices at the phone number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Agreeing is optional and not a condition of buying anything. See our SMS terms and privacy policy.
When you tick it, we record the time, the page and the wording you agreed to alongside your enquiry.
2. Verbally, on a call with us
If you speak to us by phone or video call and give us your mobile number, we ask before we text you. The script we use is:
“Can we send you text messages at this number about your enquiry, appointments, project updates and invoices? Message frequency varies and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Our full SMS terms are at dakyx.com/sms-consent.”
We only text you if you say yes. We note the date, time and the person who took your consent on your customer record.
After you opt in, the first message we send confirms it:
DakyXTech: You’re subscribed to customer messages about your enquiry, projects and invoices. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
